Legal & policies.

Business information

Programme

Imran Physique Transformation Academy

Operated by

Imran Ash Ventures (owner: Imran Ash)

SSM registration no.

202603248932 (KT0621530-W)

Business address

Block A-5-15, Pacific Place, Ara Damansara, 47301 Petaling Jaya, Selangor

Email

imranash.coaching@gmail.com

WhatsApp

+60 11-6855 6830

Service

12-Week Online Coaching: a personalised workout plan, nutrition targets, daily accountability, weekly reviews and direct support from Imran, delivered online over 12 weeks.

Price

RM4,000 (USD 1,000 / SGD 1,250) for the full 12-week programme. The final amount and payment options are confirmed in your invoice before you pay.

Privacy Policy

This policy explains how Imran Ash Ventures, operator of Imran Physique Transformation Academy ("we", "us"), collects and uses your personal data, in line with Malaysia's Personal Data Protection Act 2010 (PDPA).

1. What we collect

• When you book a consultation: your name, email address, WhatsApp number, country of residence, main goal and training experience, and the time you choose in Calendly.
• If you enrol: information needed to coach you, such as body weight, measurements, progress photos, training logs, eating habits, and any injuries or health conditions you choose to tell us about. Health information is sensitive personal data, and we only collect it with your explicit consent.
• Automatically, when you visit this page: cookies and similar technologies from Meta (Facebook/Instagram) Pixel and Google Analytics record pages viewed, device and browser type, and the advert or link that brought you here.

2. How we use it

• To contact you, schedule and hold your free consultation.
• To deliver your coaching, track your progress and adjust your plan.
• To issue invoices and keep business records.
• To measure and improve our advertising and this page.
• To meet our legal obligations.

We do not sell your personal data.

3. Who we share it with

Only the service providers we need to run the programme: Netlify (website and form hosting), Calendly (scheduling), Meta and Google (analytics and advertising), WhatsApp (messaging), our payment provider, and PunctuaLee Enterprise, which manages this page and our advertising on our behalf. Some of these providers store data outside Malaysia. We may also disclose data where required by law.

4. Progress photos & testimonials

Your progress photos and results stay private. We will only feature your name, photos or story publicly, including on this page or in adverts, with your written consent, and you can withdraw that consent at any time.

5. How long we keep it

Enquiry details from people who do not enrol are kept for up to [12 months]. Client records are kept for as long as needed to provide the service and to meet tax and legal requirements, then deleted.

6. Your rights

You may ask to access or correct your personal data, withdraw your consent, or limit how we use it, by emailing imranash.coaching@gmail.com. We will respond within 21 days. You can also block cookies in your browser settings, though some features may then not work.

7. Security & age

We take reasonable steps to protect your data from loss or misuse. This programme is for adults aged 18 and over, and we do not knowingly collect data from anyone younger.

8. Changes & language

We may update this policy and will show the date of the latest version above. A Bahasa Malaysia version is available on request; if the two differ, the [English] version applies.

Terms & Conditions

By booking a consultation or enrolling in the programme, you agree to these terms.

1. The programme

12-Week Online Coaching is a remote coaching service. It includes a personalised workout plan with demonstration videos, personalised calorie and protein targets, daily check-ins, weekly progress reviews, and direct support from Imran by WhatsApp. You train on your own schedule; Imran does not supervise each workout live.

2. Eligibility

You must be 18 or older and in suitable health to exercise. Please read the Health Disclaimer below before you enrol.

3. Consultation & enrolment

The consultation is free, with no obligation to enrol. If you decide to join, you will receive an invoice. Your 12 weeks begin on the start date agreed with Imran, once payment has been received.

4. Fees & payment

The programme fee is stated on this page and on your invoice. Payment is due as stated on the invoice. Any instalment arrangement must be agreed in writing before you start.

5. Your responsibilities

• Give accurate information, including any injuries, medical conditions or medication that could affect your training.
• Follow your plan, complete your check-ins and share your progress honestly.
• Tell Imran when you are struggling, so the plan can be adjusted.

6. Support hours

WhatsApp messages are answered within [24 hours] on [working days]. Support is for coaching questions and is not an emergency service.

7. Results

Results depend on your consistency with training, nutrition and recovery, as well as factors outside our control. We do not guarantee any specific result, and the client results shown on this page are individual experiences, not typical or promised outcomes.

8. Programme content

Your plan, videos and materials are for your personal use only and may not be shared, resold or published.

9. Ending the programme

We may end your programme if fees are unpaid or in cases of abusive or inappropriate behaviour. Refunds, if any, follow the Refund & Cancellation Policy below.

10. Liability

To the extent permitted by law, we are not liable for injury, loss or damage arising from undisclosed health conditions or from not following the guidance provided, and our total liability is limited to the fees you paid for the programme.

11. Governing law

These terms are governed by the laws of Malaysia.

Refund & Cancellation Policy

• Free consultation: you can cancel or reschedule at any time using the link in your Calendly confirmation email.
• Before your programme starts: if you cancel within [7] days of payment and before your personalised plan has been delivered, you will receive a full refund.
• After your programme starts: once your plan has been delivered and coaching has begun, fees are non-refundable, including for weeks not used.
• Medical pause: if illness or injury stops you from training, you may pause the programme for up to [2 weeks] with a doctor's note, and your end date will be extended accordingly.
• If we cancel: if we are unable to continue your coaching, you will receive a refund for the remaining weeks on a pro-rata basis.
• How to request: email imranash.coaching@gmail.com or WhatsApp +60 11-6855 6830. Approved refunds are made to your original payment method within [14] working days.

Health Disclaimer

Imran is a fitness coach, not a doctor, dietitian or other medical professional. The training and nutrition guidance in this programme is general fitness guidance and is not medical advice, diagnosis or treatment.

• Check with your doctor first, especially if you have a heart condition, high blood pressure, diabetes, are pregnant or recently gave birth, are recovering from injury or surgery, or take regular medication.
• Stop exercising immediately and seek medical help if you feel chest pain, dizziness, faintness, severe shortness of breath or sharp pain.
• Nutrition targets are designed for healthy adults and are not intended to treat any medical condition.
• Exercise carries some risk of injury. By taking part, you accept that risk and agree to train within your own limits.
• Results vary from person to person. Testimonials reflect individual experiences and are not a guarantee of results.